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Delivery

The delivery time for products that are in stock is 2 working days for delivery addresses in Slovenia, unless Pošta Slovenije delivers to an individual delivery address later. Every product from the online store is available within a reasonable time. When submitting a purchase order, the user can specify one of the following methods of picking up the products:

  • in person at our Foxracing store, in which case no postage is payable;
  • by cash on delivery, in which case the postal costs for purchases under €80 will also be paid, which will be charged to you by Pošta Slovenije according to their price list. No postage is charged for purchases over €80.

 

Payment Methods

The merchant allows the user the following payment methods for purchasing products from the online store:

  • with cash upon collection, in which case the online price applies. Payment costs will be charged to you by Pošta Slovenije according to their price list;
  • with an advance transfer of the purchase price to the Merchant's transaction account after the prepared offer or proforma invoice, in this case the online price applies. Payment costs will be charged to you by your bank according to their price list;
  • by payment or credit card (BA, Maestro, Diners Club, Eurocard/Mastercard, Visa)

 

The right to withdraw from the purchase, return products

The user (buyer) has the right to notify the trader at the contact email address info@foxracing.si within 14 days from the day of taking over the ordered products, that he withdraws from the sales contract, and he does not need to state a reason for such a decision. The return of the purchased products to the merchant within the deadline for withdrawal from the sales contract is considered a notice of withdrawal. The only cost incurred by the user (buyer) due to withdrawal from the sales contract is the cost of returning the products to the retailer.

Purchased products must be returned to the merchant no later than 30 days from the date of sending the notice of withdrawal from the sales contract.

Purchased products must be returned to the merchant undamaged, in the original packaging and in the same quantity, unless the products are destroyed, damaged, lost or their quantity has decreased through no fault of the user (buyer). If the postal package with which the user (buyer) received the ordered products is physically damaged, if its contents are missing or if it shows signs of being opened,

the user (buyer) must initiate a complaint procedure with the delivery company Pošta sLovenije or DPD d.o.o.

For returned products, the Merchant will return the amount paid or the gift voucher used to the user (buyer) as soon as possible, but no later than within 15 days of receiving the cancellation notice, but any used promotional codes and other discounts will not be returned to the user (buyer). The refund of the paid amount is carried out by the merchant in person or transaction account of the user (customer). The used gift voucher is returned by the merchant in the form of a credit.

Send the package to the following address:

Žiga Šport D.O.O.
Šuceva 21
4000 Kranj

 

© foxracing. Online store by Shopamine. Cookie SettingsMy Data

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are cookies that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They allow you to log in to the user profile, select the language, agree to the terms and conditions and identify the session of the user. We are not obliged to obtain consent for their use.

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Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

1. General information about cookies 1.1. What are cookies?

Cookies are small text files that most modern websites store on the devices of their visitors, i.e. people who access certain websites on the Internet with their devices. The storing of cookies is under the complete control of the user, since users can easily configure their browser to restrict or disable the storage of cookies.

While visiting the website and its subpages and performing operations on the website, your computer, phone or tablet, automatically or after gaining your explicit consent, stores certain cookies through which various data can be recorded.

1.2. How do they work and why we use them?

Each visitor or shopper is assigned a cookie in order to identify him and ensure traceability at the beginning of each use of the online store. The servers provided to the company by the subcontractor automatically collect data on how visitors, shop owners or shoppers use the online store and store this data in the form of an activity log.

The servers store information about the use of the online store, statistics and IP numbers. Data on the use of the online store by shoppers can be used by the company for compiling anonymous statistics that help us improve the user experience as well as market products and / or services through an online store.

Indirectly and upon obtaining consent, the online store may also store external service cookies on the visitor's or shopper's device (e.g. Google Analytics) which are used to collect data on website visits. Regarding external services, the rules and general conditions on the processing of personal data, which are available at the links below, apply.

2. Permission to use cookies

If the settings of the browser with which you visit the website are such, that they accept all cookies, it means that you agree to their use. In case you do not want to use cookies on this website or you want to remove them, you may follow the procedure below. Removing or blocking cookies may result in suboptimal performance of this website.

3. Mandatory and optional cookies and your consent 3.1. We are not required to gain your consent for the use of mandatory cookies:

Mandatory cookies are cookies, that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They enable login into the user profile, language selection, agreeing to the terms and conditions and user session identification.

3.2. Cookies that are not necessary for the normal operation of the website, and for which we are obliged to obtain your consent (optional cookies):

Analytical cookies

These cookies help us understand how our visitors use our website. They help us improve the user experience and identify user requirements and trends. We only use these cookies if you have explicitly consented to their use.

Advertising cookies

Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

4. How to manage cookies?

You can manage cookies by clicking on the "Cookie settings" link in the footer of the website.

You can also control and change cookie settings in your own web browser.

In case you want to delete cookies from your device, we advise you to follow the described procedures, by doing so, you will most likely limit the functionality of not only our website but also most other websites, as the majority of modern websites use cookies.